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Three things, no four to be thankful for

Thursday, November 26th, 2009 by richfoss

One, three wonderful children, three lively grandchildren, and one amazing wife. For 35.5 years I have had my dream family.

Two, a people and place. Plow Creek is my people and place. For 32.5 years I have lived among friends, fellow faith folks who serve freely and generously with their gifts, talents, and money. Even though I cannot farm I have the honor of living on a farm and cheering on the farmers and gardeners and enjoying the fruits and vegetables of their labors and of the earth.

Three, good work. For 32 years I have had the honor of building up, as a leader and fundraiser, nonprofits who provide essential services to the people who live on the edges of our communities. What a privilege to give my heart and mind to this work.

Three things to be thankful for, no four things. This amazing life is made possible by our generous, merciful, and holy God. Thanks for life, son of the living God.

Free conference calls and more

Monday, November 2nd, 2009 by richfoss

Nonprofits pinch pennies for their causes. At Evergreen Leaders we do most of our board meetings via conference calls. We use freeconferencecall.com. We hold the meetings at 9:00 p.m. when most cell phones have free calls. The conference calls are free.

Here’s a list of other free services online that may benefit your nonprofit.

Hello world!

Wednesday, July 22nd, 2009 by admin

Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!

Coaching trail blazers

Saturday, June 9th, 2007 by admin
Coaching trail blazers
April 5, 2007 issue of 7 Paths e-letter

“Dad, I didn’t get the Community Foundation grant,” my daughter, Hannah Hackworth, said in a phone call last week. “That’s the eighth grant I’ve applied for and didn’t get.”

I love to coach trail blazers, those folks like Hannah who head off into the wilderness, determined to find collaborators who will co-create a new nonprofit or a new program.

Years ago Terri Barton, executive director of Urban Jacksonville, a Florida nonprofit that has served elders and their families for over thirty years, recognized that older Americans often have unmet mental health needs.

For instance, the suicide rate among older adults in the United States is 50 percent higher than all other age groups.

Three years ago Hannah was hired to coordinate a mental health assessment and referral program for Urban Jacksonville. Through her work she discovered an unmet need for a community process to address to the well being of older adults who have severe mental health disorders, medical problems, and complex life domain needs. Such folks are at risk for suicide, homelessness, incarceration, exploitation, neglect, hospitalization or long-term care placement.

“At the heart of the problem,” Hannah says, “our current health systems are highly fragmented and a source of utter confusion” for elders who often find themselves interacting with numerous doctors, hospitals, home health agencies, senior programs, etc.

Hannah’s solution is not to create a new nonprofit but to create a new way for existing nonprofits and governmental organizations to meet the mental health needs of older adults.

Concord, New Hampshire has developed a model community process that Hannah wants to adapt for Jacksonville, a much larger city. Through the model nonprofits “wrap services around” the individual, through innovative, community-based and comprehensive coordinated services.

This week she hosted a meeting of 31 government and nonprofit leaders to identify the gaps in mental health services to elders and to begin to lay the groundwork for the wraparound program in Jacksonville. On the way out of the meeting a Jacksonville official said, “I’ve been working for the city for thirty-one years and this is one of the best meeting I’ve ever been to.“

As a nonprofit trailblazer, Hannah faces the same challenges as business entrepreneurs who search for partners and pitch investors for the funds they need to launch their business.

At my suggestion, she contacted someone in the Community Foundation who worked with her on another project. Rather than ask why she didn’t get the grant, she asked for help in improving her application. Next Tuesday she has a meeting with a foundation official who will help her improve her application.

Hannah, like other nonprofit trail blazers, has wandered into the wilderness with a clear vision of the treasure–how to meet a crucial unmet need in the human community.

She’ll keep searching for companions to co-create the treasure of wraparound community process for elders with mental health issues. And when she finds them together they will do what none of them could do alone.

Wisdom for the week: Nonprofit treasures are created one conversation at a time.

Fare thee well, Rich

My neighbor’s labor of love

Saturday, June 9th, 2007 by admin
My neighbor’s labor of love

March 22, issue of 7 Paths e-letter

Last summer Sarah and I stopped in at a neighbor’s farm on a Sunday afternoon. Dan was cutting granite pieces for the fireplace in the lodge he’s building. The lodge is located in a wooded area next to a pond with a fountain.

Recently I asked Dan how the lodge is coming along. He said that he has decided to sell it. “I like to build things and I realized that I don’t want the hassle of running a retreat center,” he said.

“It’s been a labor of love,” he added.

For a couple weeks that phrase–it’s been a labor of love–has surfaced periodically in my thinking like a fish leaping in a pond.

I grew up in a family where men used their hands in their labors of love. My father was a farmer and a lumberjack; my seven brothers are machinists, electricians, loggers, builders and an electronic communications specialist.

I was the odd man out in my family, the one who was never good with his hands. Then I became disabled and making a living with my hands was out of the question.

Fortunately I discovered a labor of love that fit me perfectly–working with words. I began hauling words out of the woods to carve them into stories. I began stacking words in the shape of poems.

Five months before I called a group together to found Evergreen Leaders, I launched this e-letter. Writing to each of you is a labor of love.

My neighbor knows what he loves to do. He loves to build things. He had been dreaming of building this lodge for years, he said. He could have made a mistake and thought because he built his dream lodge, he had better run it.

Someone is going to purchase and cherish my neighbor’s labor of love–someone who loves running a retreat and meeting place. People will come a great distance to enjoy the craftsmanship of my neighbor and the hospitality of the new owner.

Wisdom for the week: Make your work a labor of love; organizations thrive on craftsmanship.

Fare thee well, Rich

Riding the waves: Using the rhythms of life to be highly productive.

Sunday, May 20th, 2007 by admin

“How are you doing?” I asked my daughter, Hannah, in a phone call last Friday at 4:00 p.m. I knew she was is in the middle of preparing a big grant due next Wednesday. She’d been working on it all day and planned on working through the evening.

“I’m bogged down,” she said in a weary voice.

“Hannah, I have a good idea. Do you want to hear it?”

“What?” she said in a flat tone that let me know that the last thing she wanted to hear was one more good idea.”

“Take a 15 minute walk and when you get back you’ll think much more creatively,”applying the rhythm path to her situation.”

“I’ll take a break in a few minutes,” she said, still sounding weary.

About 8:00 in the evening I called and she sounded re-energized and was making good progress.

Later, after she was home, I asked her if she had gone on a walk. She had not only gone for a power walk but on the walk she had used her Blue Tooth to talk with her 11-month old daughter and her mother who was taking care of her baby. The exercise and connecting with two people she loves was just eneough recovery time to give her the energy to work another five productive hours.

Teach your children well

Saturday, April 7th, 2007 by admin
Teach your children well
7 Paths
#102, February 15, 2007

Occasionally I wonder how 7 Paths e-letter readers apply what they learn in their work. I caught a glimpse recently in a conversation with Heather Munn.

Last summer Heather taught about 40 AIDS orphans in a summer program in a one-room schoolhouse in Jos, Nigeria.

When she finished teaching in the summer school she began to teach literacy classes which opened her eyes to an issue she had been reading about in Walking with the Poor: Principles and Practices of Transformational Development.

Education is valued very highly in Nigeria and yet there is a shortage of teachers. She realized that there is a treasure in Nigeria that is not being used–literate mothers who have less than a high-school education but could teach their children to read.

Because these mothers are poor they assume they cannot teach their children to read. As Heather described in one her e-mails last fall, “They know they are not “Educated People”. And only Educated People can teach. They believe they are incompetent and helpless in the area of education. They believe that only teachers teach, and teachers are trained in a teacher-training school; they, unqualified, untrained, cannot hope to teach.”

Heather created a program, Teach Your Child, to address this issue. She set up a class to teach four mothers how to teach their children to read.

Recently Heather, back from Nigeria, stayed with Sarah and I over a long weekend. She had been reading the 7 Paths e-letters and realized that she needed to use the smart and friendly systems path to create Teach Your Child. She created “track sheets” that described each step in teaching your child to read and allowed mothers to track their child’s progress. For instance, track sheet three instructs the mother how to use the Simple Words Page. At the end of the instructions the mother is asked: . “Can he read all the words easily and correctly?” and the mother circles: “No, Still learning, or Yes.”

Shortly before returning to the states Heather did a seminar for fifteen people, teaching them how to run Teach Your Child classes.

Heather isn’t done with creating smart and friendly systems for Teach Your Child. She plans on using the open source model, posting Teach Your Child on the web so that anyone with access to the web can download the materials and Teach Your Child materials and even add to the materials.

If you’d like to know more about Teach Your Child, you can e-mail Heather at heathermunn@yahoo.com

Wisdom for the week: Use smart and friendly systems to produce your treasure.

Fare thee well, Rich

My problem with accountability

Wednesday, February 21st, 2007 by admin

For some time I’ve had trouble with calls for accountability. I’ve been part of a Christian communal group for almost 30 years and from time to time some folks in the group issue calls for accountability.

I strongly believe in people being responsible and moral but the longer I’ve been in leadership both in our communal group and in secular organizations the more dubious I’ve been of actions taken under the guise of accountability. When I first joined the communal group we had lots of rules and decision-making procedures to help people be accountable. Then one of the founders of the group disclosed a history of sexual misconduct including abuse of children.

He was leading a group that deeply believed in accountability. How could that be? I began to lose faith in lots of rules as a way of accountability.

The other way I’ve seen leaders try to bring about accountability is to call people on the carpet. That sometimes seems to produce good short term results but it doesn’t seem to help people be responsible in the long term.

Then last Sunday night I read Bill Harris’s post on Accountability, systems, and loop gain. He developed a computer model to uncover the reason a particular organization had a problem with its ability to manage its expenses. Using the model he was able to test what types of reports would best help managers to manage expenses. Once they determined the best report to give managers the problem was reduced by 95%.

You can read the post and his associated article for the details but I resonate with his observation:

The model shows a most interesting lesson. In a poorly designed system, high management pressure (high externally-imposed accountability) made things worse, while low accountability actually made things better. In a well designed system, management pressure really didn’t matter so much…

I also strongly resonated with his conclusion: “Management’s primary job is to create systems that work well, not to push people to do well.”

Now I’m wondering how to improve our communal systems so we need less leadership pressure.

Is a little mess part of a smart and friendly system?

Thursday, February 1st, 2007 by admin

My workspace always includes stacks of books and papers. I am blessed to be married to a woman is wonderful, goodhearted, and organized. Usually about once a year before vacation she helps me spend half a day filing etc. And then I slowly but surely make it a mess again.

She survives my home office by declaring that it is not part of the house. Otherwise she’d have the urge to get on my case to straighten it up.

For year’s I’ve felt guilty about the clutter that accumulates in my workspace but, thanks to Perfect Mess: The Hidden Benefits of Disorder: How Crammed Closets, Cluttered Offices, and On-the-Fly Planning Make the World a Better Place by Eric Abrahamson and David H. Freedman I no longer have to feel guilty.

Check out this great Inc. story on why chaos, clutter, disorganization, and on-the-fly decision-making actually are good for your company–and for you.

Not serving but serving better

Saturday, January 20th, 2007 by admin

When I set my 2007 goals for work as CEO/Teacher’s Assistant I had a nagging feeling that something was amiss. I like setting goals because they give me a sense of accomplishment but something in me was resisting goal-setting even as I did so.

Then I read a Fast Company article about a typical Toyota plant in Kentucky, where “What is so striking about Toyota’s Georgetown factory is, in fact, that it only looks like a car factory. It’s really a big brain–a kind of laboratory focused on a single mission: not how to make cars, but how to make cars better.”

Later in the article another quote caught my eye: “What happens every day at Georgetown, and throughout Toyota, is teachable and learnable. But it’s not a set of goals, because goals mean there’s a finish line, and there is no finish line. It’s not something you can implement, because it’s not a checklist of improvements. It’s a way of looking at the world.”

Something clicked. At Evergreen Leaders we teach the smart and friendly systems path is one of the 7 paths organizations use to thrive. But there is no such thing as a perfectly smart and friendly system.

Currently I am producing Evergreen Leaders’ first annual report, a system that corporations have used for years to report to stakeholders on the previous year and plans for the next year. Looking at it through the Toyota lens, next year I’ll have the opportunity to produce a better annual report.

In fact, after I produce the first annual report I can use 2007 to improve the way that I gather the information to use in the 2007 annaul report.

The annual report and the smart and friedly systems used to create it can be improved ever year.

So your nonprofit is not in the business of serving elders or people with disabilities or the homeless but your organization exists to serve them better.

I suspect that simple change–not serving but serving better–could have a profound impact on your organization from this day forward.